Shipping Policy

1. Shipping Coverage

We provide shipping and delivery services to the Gulf countries and most Arab countries, ensuring that your orders are delivered on time and with high quality.

🌍 Countries we serve include:

• 🇸🇦 Saudi Arabia

• 🇦🇪 United Arab Emirates

• 🇶🇦 Qatar

• 🇴🇲 Oman

• 🇧🇭 Bahrain

• 🇰🇼 Kuwait

• 🇲🇦 Morocco

• 🇪🇬 Egypt

• 🇹🇳 Tunisia

• 🇩🇿 Algeria

• 🇯🇴 Jordan

• 🇱🇧 Lebanon

• 🇮🇶 Iraq
  …and other Arab countries subject to availability.

2. Delivery Time

• Gulf countries: 10–15 business days

• Other Arab countries: 15–20 business days, depending on the country and the shipping provider

3. Shipping Fees

• Shipping fees vary based on the destination country and shipping method (standard/express).

• Fees are calculated automatically at checkout.

• Free shipping may be offered during certain promotions.

4. Shipping Method

• For digital courses: Content will be delivered via email or a direct download link.

• For printed materials or training kits: Shipping will be handled by reliable courier services such as Aramex, DHL, or SMSA.

5. Order Tracking
Once your order has been shipped, a tracking number will be sent to your registered email or WhatsApp for real-time delivery updates.

6. Important Notes

• Please ensure that you provide the correct address and contact information to avoid delays.

• If your order is delayed beyond the estimated delivery time, please contact us immediately for assistance.

• We are not responsible for any customs duties or taxes that may be imposed by your country.

7. Customer Support
For any inquiries regarding shipping, you can reach us at:
📧 Email: info@dawarat.org
📞 Phone/WhatsApp: +1 (251) 373-4870
🕘 Working hours: Monday to Saturday – 9:00 AM to 8:00 PM